Troubleshooting steps for ioS @ 1855 785 2511
Many games performance issues (i.e. Loading, crashing, missing Features, Sync-ing of Game) can be resolved in the following ways :
Check your Internet Connection 1855 785 2511
- Make sure that your device is connected through WiFi, 3G, 4G or LTE.
- If u play through a WiFi connection, make sure your router is on. Additionally, try not to play too far away from it, as you may lose the WiFi signal.
Restart your device
Make sure you have the latest version of your app installed from the iTune App store.
force close unnecessary background apps.
Restart your app by force-closing it :
ios 7 ( or higher ) 1855 785 2511
- Press your Home button twice quickly
- All your open app will be display. swipe left or right to locate your app
- swipe up the app’s preview image.
- Return to he Home screen and re-start the Game app.
ioS 6 ( or earlier) 1855 785 2511
- Restart and force-close your app by double tapping the “Home” button on your iOS device
- The multi-tasking bar should appear on the button of the screen
- Hold down the game app in the multi-tasking bar untill the app starts to shake
- When the game app starts to shake, tap the “-” in the top left hand corner to force close the app
- Go back to your iOS springboard and reload your app
If the issue persist, uninstall/re-install the app(*) 1855 785 2511
(*) important :
This steps may cause your game progress to reset. Do not proceed with this step unless you made sure that your game is backed up either through Facebook connect or your email address from within the app. If your game is not backed up, zynga may not be able to retrieve it.
If you are playing farm villa 2 : country Escape or Mountain Goat Mountain, we do not recommend uninstalling the app.
Steps to uninstall / re-install :
- Tap and hold the app until it starts to shake.
- Tap the “X” to the app you want to delete and confirm.
- Re-download the app from the iTune App store.
- Open the app.
- Re-connect to Facebook or log in with your email address
In spite of this if you are facing any trouble related to zynga then you can give us a call to our toll free number 1855 785 2511 and our technician will give you an instant fix to your error and issues that you are going through. so why go here and there and stay helpless ? just pick your phone and give us a call. we are happy to help you out and fix your problems and errors right away.
NOTE : You won’t be charge again for previously purchased apps if you are using the same Apple ID